Privacy
What Hum keeps about you, who can see it, who helps run it, and how to remove it. This page describes what the code does today.
What Hum keeps
- From your mail, Slack and Monday: the subject or title, who sent it (the name, and for mail the address), the dates, its labels and state in Hum, and a snippet of at most 300 characters. Never the full text of a mail.
- When you open a mail in Hum, Hum fetches it from Gmail at that moment and keeps none of it.
- What Hum's AI writes about each item: a summary, a next step, a priority and a reason.
- What Hum reads in those snippets: people, references, dates and what is asked, and which items are about one topic.
- Files you add, and all the text Hum reads from them. They stay private to you.
- Your Ask conversations, follow-ups, promises, rules, prompts and notification settings, and what you decided on each item.
- Your Google account's name and address, to sign you in.
- The access to Gmail, Slack and Monday you gave Hum, encrypted in Supabase Vault.
- For notifications: the push address your browser gives Hum.
Who can see it
- Only you. Nobody else in your workspace, admins included, can read your mail, messages, files or decisions.
- A mail thread you share shows its subject, the names of the people on it and when each wrote, the latest snippet and Hum's summary to your workspace. You can stop sharing at any time.
- Items from a channel or board linked to a project show their title, sender and snippet to everyone in the workspace. Linking asks first.
Who helps run Hum
- Vercel runs Hum's servers, in Frankfurt.
- Supabase holds the database and sign-in, in Frankfurt.
- Anthropic's Claude, through the Vercel AI Gateway, reads what Hum keeps about an item and the files you add, to write summaries, next steps and answers. It never gets the full text of a mail.
- Resend sends invite mails, to the address you invite.
- Google tells Hum when your Gmail changed, so Hum can fetch it.
What Hum never does
- Hum never sends mail from your accounts and never deletes mail.
- Only when you turn on write-back for an account do Done and Archive change it: in Gmail they take the mail out of your inbox and mark it read, and Undo puts both back.
Removing your data
- Disconnect an account under Sources: Hum stops reading it and removes its items from Hum. For Gmail and Slack it also gives up its access; for Monday, remove the app in Monday too.
- To have everything removed, ask from Settings in Hum. Your request goes to the people who run Hum, and they remove your data by hand.